Terms of Service

(Please review these terms before scheduling an introductory visit)

• I reserve the right to refuse or terminate service because of safety concerns, financial concerns or inappropriate or uncomfortable situations.

• Pets must have current rabies vaccinations.

• Pets must not be food or toy aggressive or aggressive towards people or other pets.

• A 20% deposit must be received at introductory visit (for new clients) or within 7 days of booking your service by phone (for established clients). Your requested dates will not be added to our schedule until this deposit has been received. This deposit is not refundable once service has been booked.

• The balance for your scheduled service is due in full before service begins.

• Once final payment is made there will be no refunds for early returns, changes of schedules, etc.

•  In the event of a returned check, the client must pay the entire invoice and all applicable fees promptly via cash or money order.

• When planning your vacation, please be sure to plan ahead and call at your earliest convenience to be sure that I can accommodate your request.

• I suggest calling at least 1 month in advance during holidays and summer months, and two weeks at other times of the year.

• Charges for services on the following holidays will be an additional $15.00 :  New Years Eve, New Years Day,  Easter, Memorial Day, Fourth of July, Labor Day, Columbus Day, Thanksgiving Day, Christmas Eve, and Christmas Day. ALL deposits for these holidays and any visits that are part of the same job are NON-REFUNDABLE.

Please Note: My calendar fills up quickly and once I have booked your service dates this may mean that I have had to refuse service for another client. Because of this, initial deposits and cancellations of a paid reservation are not  refundable once payment is made.